7-day exchanges.

The exchange window

FASH & FAB offers a 7-day exchange window. Contact us with your order reference and the reason for your exchange before returning a bag.

Arrange an exchange

Message us on WhatsApp or email fab3755@gmail.com. We will confirm eligibility, the return address and any delivery charges for your particular order.

Something arrived incorrectly?

Contact us with your order reference and clear photos of the bag and parcel so we can review the issue and explain the next steps.

Before sending a parcel

Please obtain exchange instructions from us first. Contact us to confirm when the 7-day window begins and the condition or packaging requirements. Refund availability and exchange courier charges must be confirmed with our team.